Quality care in a homely enviroment

Providing the highest levels of care within a homely and happy atmosphere. We strive to meet the needs of each individual resident in a friendly yet professional manner.

Knowledge center

A Caregiver is someone who is compassionate, reliable, knowledgeable, and most importantly, trustworthy. Sandown Nursing Home takes great care in selecting the right people to give your loved ones the care and attention they need.

Updated 24 March 2021

Sandown Nursing Home provides accommodation, personal care and support for up to 39 older people. At the time of our inspection, there were 29 people living in the home.

We found the following examples of good practice.

Staff put on, took off and disposed of personal protective equipment (PPE) safely in line with the relevant guidance. Throughout our inspection staff were wearing the required levels of PPE and maintaining social distancing as much as possible. Staff had the training to manage infection control and COVID-19. The service had a good supply of (PPE) to meet current and future demand.

Staff and people were routinely tested for COVID-19 as per best practice guidelines. Staff had regular testing with rapid response lateral flow tests (LFT) twice weekly as well as Polymerase Chain Reaction (PCR) tests weekly.

There were procedures in place to support safe visiting by relatives or external professionals. Staff undertook screening of all visitors including temperature checks and a questionnaire to determine risks posed by visitors. LFT tests for COVID-19 were completed for all visitors to the home. Visitors were provided with Personal Protective Equipment (PPE) and guided to its safe use.

There was a designated room with appropriate infection prevention and control measures set up, enabling safe visiting. Where people were unable to access the visiting room, relatives were supported to safely visit people in their bedrooms. This included routine visits and those in exceptional circumstances, such as when people were receiving end of life care.

New admissions to the service were supported in line with best practice guidance. When someone new was admitted to the service they were required to provide recent COVID-19 test results. People were further tested by the service following admission and isolated upon arrival for 14 days to minimise the risk of infection to existing people. These procedures were also in place should existing people return to the home following a hospital stay.

When needed people’s ability to consent to vaccination, isolation and regular testing for Covid-19 was assessed and the principles of the Mental Capacity Act were followed.

The home was kept clean. In addition to routine cleaning, there was a rolling programme of continuously cleaning high touch surfaces, such as light switches, grab rails and door handles.

Up to date policies, procedures and guidance for the service had been implemented. The management team understood where to find updated best practice guidance and where they could go for support should this be required.

  • Call and speak to one of our friendly team who will discuss your needs and outline how we can support you.
  • Request a visit to our care home, where you can have a guided tour (in person or remotely) and we can discuss your requirements in further detail.
  • Once agreed, we will set up your care plan and introduce you to your Caregivers.

Visiting the home

Sandown Nursing Home is run on a welcoming and informal basis. Due to  Covid-19, and the safety of our residents, we have implemented some restrictions on visiting.

Providing loved ones a home from home for over 20 years.

Read below what our residents have to say and learn more about what makes us a premier provider on the Isle of Wight.

PD

Thank you for your wonderful and loving care that you gave …We couldn’t have wished for a better place for him to be. You were all so kind and welcoming. So important when a family can no longer look after their loved ones.

PD

MH

I would like to offer grateful thanks for the way my mother, was looked after… Nothing seemed too much trouble, whether medical care or something small and trivial, and was carried out with a cheerful, professional manner by everyone…

PL

With my sincere thanks for all your kindness and care shown to my mother. Words cannot say though. You all helped to make her life a little easier, for this I am so grateful